Terms & Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Vintage Shabby’s relationship with you in relation to this website.

The term ‘Vintage Shabby’ or ‘us’ or ‘we’ refers to the owner of the website whose office is ……… The term ‘you’ refers to the user or viewer of our website.

We hope you’ll find the answers to any questions or queries below, but if not please contact us through the information on our contact us page.

Products:

We aim to photograph products as clearly as possible and list them with an accurate and honest description. All items are vintage or shabby unless described as new and thus may have some age-related signs of wear and tear. The condition of each item will be mentioned and any particular marks such as cracks or chips will be stated where necessary. Any questions about a product will be answered as quickly as possible, so that the customer can decide whether they want to continue with their purchase or not.

We strive to accurately describe the makes and ages etc of our products, using date stamps, online resources, books and trader descriptions, as part of our information basis. However, we aren’t antique experts and may on occasion be misinformed and will thus happily correct a description straight away.

Payment:

We accept PayPal, Google checkout or personal cheque. No goods will be dispatched until payment is made in full. If paying by cheque, please be aware that we will wait until the cheque has cleared before sending your goods.

If wishing to pay by cheque please contact us first before placing your order.

Delivery:

We aim to dispatch vintage goods once payment is received, within 2-3 working days.   We aim to dispatch shabby goods once payment is received, within 2-3 working days, if the product is in stock. For all products in our shabby furniture range, delivery can take up to 28 days.

If your item is out of stock or there is to be an extended delivery time, the customer will be contacted as soon as possible, with an expected delivery date.  All items will be send via royal mail or courier service as appropriate.

We will not be responsible for incorrect delivery addresses provided, so customers should check their delivery details carefully, before submitting their orders.

International Shipping:

We welcome international buyers, but as the shipping costs vary according to weight and destination, we don’t have a flat fee listed on our main site pages. If you would be interested in buying from our site, then please email letting us know where you are and the particular product(s) you may like to purchase and we will send you a direct and accurate postage quote asap.

Returns:

Once a product is received, the customer has seven working days to return the goods in appropriate packaging, undamaged, at their own expense. A refund will be given as soon as the item is returned and its condition checked.  Any damages or shortages must be reported within 48 hours of delivery, after this period we will not be held responsible.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without Vintage Shabby’s prior consent.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Scotland and Wales.